Business VoIP System Configuration & Identity Verification

Please complete all sections so we can properly configure your phone system and keep your account in compliance with FCC customer identity-verification requirements.

1. Business Information

Legal Business Name *

DBA (if applicable)

Service Address *

A physical street address, not a P.O. Box — also used for FCC identity verification and 911 service.

2. Number Porting (If Applicable)

Are you porting existing phone numbers? *YesNo

Main Number(s) to Port

Additional Direct Numbers (DIDs) to Port

Current Carrier

Billing Telephone Number (BTN)

Carrier Account Number

Carrier Account PIN (if applicable)

Authorized Person or Entity Listed on Carrier Account

Most Recent Phone Bill

Upload a recent bill from your current carrier to help speed up the port.

3. Extensions & Direct DID Assignment

Minimum of two extensions required. Complete one section per extension (up to 8 — email support@cannonvoip.com if you need more).

User 1: Assigned Person or Entity Name *

User 1: Email Address *

User 1: Extension Number *

User 2: Assigned Person or Entity Name *

User 2: Email Address *

User 2: Extension Number *

User 3: Assigned Person or Entity Name

User 3: Email Address

User 3: Extension Number

User 4: Assigned Person or Entity Name

User 4: Email Address

User 4: Extension Number

User 5: Assigned Person or Entity Name

User 5: Email Address

User 5: Extension Number

User 6: Assigned Person or Entity Name

User 6: Email Address

User 6: Extension Number

User 7: Assigned Person or Entity Name

User 7: Email Address

User 7: Extension Number

User 8: Assigned Person or Entity Name

User 8: Email Address

User 8: Extension Number

Additional Users (if more than 8)

List any additional users here, or email support@cannonvoip.com with the details.

4. Main Number Routing

When someone calls your main number:

Main Number Routing *Ring specific extension(s)Ring multiple extensions simultaneouslyGo to Auto Attendant (IVR Menu)

If Routing to Specific Extension(s), List Them

5. Auto Attendant (IVR Menu Setup)

If using an IVR, complete below.

Main Greeting Script

Option 1 Routes To

Option 2 Routes To

Option 3 Routes To

Option 4 Routes To

Option 5 Routes To

Option 6 Routes To

Option 7 Routes To

Option 8 Routes To

Option 9 Routes To

Allow Callers to Dial Extensions During Greeting?YesNo

6. Business Hours & After-Hours Routing

Monday Hours

Tuesday Hours

Wednesday Hours

Thursday Hours

Friday Hours

Saturday Hours

Sunday Hours

After-Hours Calls Should *Route to voicemailForward to specific extension(s)Call Center

If Forwarding to Extensions, List Them

Voicemail Greeting Script

7. Forwarding Call Center

Call Center Service *Full-TimeOverflowAfter-Hours OnlyNot Needed

Agent Greeting Script

Additional Information

Notification Email Address(es) for Call Summaries

8. SMS Configuration

Enable SMS ForMain Number OnlyAll Direct DIDsAll LinesSpecific Extensions

If Specific Extensions, List Them

9. Network Information

Will Desk Phones Connect ViaEthernet (wired)Wi-Fi

Wi-Fi Network Name (SSID)

Wi-Fi Password

Only needed if any phones will connect over Wi-Fi instead of a wired connection.

10. Additional Notes

Additional Notes

11. Identity Verification (FCC “Know Your Customer” Compliance)

Federal law requires voice service providers to verify the identity of their customers to help prevent illegal robocalls. Please complete this section so we can keep your account in compliance.

Federal Tax ID / EIN

Authorized Representative Full Name *

The person completing and certifying this form on behalf of the business.

Authorized Representative Title/Role *

Authorized Representative Email *

Authorized Representative Phone Number *

Alternate/Callback Phone Number *

A different number than the one above, used to independently verify your identity if needed.

Government-Issued Photo ID of Authorized Representative *

Driver's license, state ID, or passport. Used only for identity verification.

Business Formation Document *

Secretary of State registration, Articles of Incorporation, or IRS EIN confirmation letter.

Intended Use of Service *

Estimated Outbound Call Volume *

Certification *I certify that the information provided above is true and accurate, and that I am authorized to provide it on behalf of the business named above, including for the purpose of FCC identity-verification compliance.