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Serving businesses nationwide
Cannon VoIP Contact Us
Cannon VoIP cloud business phone network
Track record

Our track record, in the open.

The numbers, promises and public records behind Cannon VoIP, in one place.

By the numbers

How we actually perform

Real figures from our own records.

2019
Installing phones since
Founded in 2019. We've been installing and supporting business phone systems ever since.
96.5%
Customer retention
Customers stay because they want to, not because a contract makes them.
10 to 30 min
Average ticket reply
Urgent tickets get a reply in under 10 minutes.
6
Customer-facing engineers
Your tickets go to experienced engineers who work in the platform every day, not technicians reading a script, with the rest of our team behind them.
~40 min
Downtime per year
Averaged over the past few years. All of it was planned maintenance, scheduled weeks ahead and done overnight. See our live status and uptime history. Our 99.99% uptime SLA is in writing.
If you ever want to leave

We run an open book.

If you want to go, we'll help you go. No hoops, no runaround.

Your numbers are yours
Port them to any carrier, any time. One port-out PIN covers your whole account.
Take your data with you
Export your call logs, recordings, voicemail, texts and contacts. Depending on your new provider, you can import them there.
Keep your phones
We load our desk phones with a custom firmware built for customers who want to use them on another platform, so they work on most other systems. They're only locked down while on ours, for security.
Nothing to buy out
Month to month, no contract and no early termination fee. Your downside is one month.
In writing

Promises you can hold us to

The parts buyers ask about most, with where to find them.

No taxes or fees added
We pay the federal USF, E911 and state telecom fees ourselves, out of the $34. It's in Section 3.7 of our Terms.
Independent security testing
Outside firms run penetration tests against our platform regularly. How we handle security.
Free trial, no credit check
Want to try it first? Ask us about a free trial. No credit check.
Our full Terms
Every term we hold ourselves to, with the date of each change at the top. Read the Terms.
Tried and tested

A proven platform, in daily use.

We built our own phone system, and we didn't rush it. It carried live customer calls and was tested in the real world for a long time before we ever put it on this website. We only talk about what we've already run, tested and proven.

Proven in production
Running live business calls every day, not a pilot or a preview.
Fixed by the people who built it
When something needs fixing, the engineers who wrote it fix it. No vendor ticket, no waiting on someone else.
Tested from the outside
Independent penetration tests are run against the platform regularly. Learn more.
Support hours

What counts as urgent

Live technicians from our own team are on call 24/7/365 for anything urgent, never an answering service. The full support team works weekdays, 9 to 5 Central.

Urgent, any hour
Your business can't make or receive calls, your main line or phone menu isn't ringing, 911 isn't working, several users are down at once, or you suspect fraud or a hacked account.
Next business day
Adding or removing users, settings changes, a single phone acting up while the rest work, billing questions, and feature requests.
How fast we reply
Tickets get a reply in 10 to 30 minutes on average during business hours, and urgent ones in under 10.
Come see us

We're a real office, with real people.

Our team works from 4108 Amon Carter Blvd, Suite 208, in Fort Worth, Texas. Want to see it for yourself? Schedule a visit.

Look us up

Don't take our word for it.

These are public records anyone can check. They show we're a registered phone company and a real, established business.

BBB
Our Better Business Bureau profile.
FCC Registration Number (FRN)
0034115378
Our registration with the Federal Communications Commission. Search it in the FCC's CORES lookup.
Operating Company Number (OCN)
270M
The code assigned to us as a telephone company. Real carriers have one; resellers usually don't.
D-U-N-S Number
14-499-5306
Our Dun & Bradstreet business record.
SAM.gov Unique Entity ID
LC9SXLUWQ1H6
We're registered to do business with the U.S. federal government. Search it at sam.gov.
CAGE Code
1Q9U3
Our federal contractor code, also listed on sam.gov.

Let's build your phone system, done right.

Talk to a real person about what your business needs.

Contact us 888-973-0515