Guides, tips, and VoIP know-how.
Practical help for getting the most out of your business phone system, from setup to troubleshooting.
New to the jargon? Start with our plain-English VoIP guides, or see how we fit your industry.
Shipping: overnight AM nationwide from next to DFW Airport
How every order ships preconfigured and tracked, and how our office minutes from DFW puts phones on same-night flights to your doorstep by morning.
Supported devices: keep your phones and switch
We support 85% of VoIP phones on the market through BYOD. See if yours is on the list.
Understanding and using DISA
Make outbound calls with your office Caller ID and check voicemail from any phone.
Cannon VoIP eFax: send and receive faxes from email or your browser
No fax machine, no phone line. Cover pages, delivery status, a customer portal, and a developer API.
International calling rates
Simple per-minute tiers for calling outside the U.S., here's how they work.
Every caller, routed to the right place
IVR menus, ring groups, schedules, and forwarding rules, with greetings that record themselves.
When everyone calls at once
Seven distribution strategies, hold-your-place callbacks, and whisper/barge supervisor tools.
How we block spam calls, both directions
A keypad challenge robots fail, a shared carrier spam directory, and attestation that keeps your calls trusted.
Text your customers from the number they already know
Threaded SMS/MMS, templates, keyword replies, broadcasts, and 10DLC compliance, included with service.
Your phone system, where you already work
Real calls inside Microsoft Teams, Microsoft 365 sign-in and syncing, and Google Workspace directories.
Your phone system, inside the tools your team already uses
Eleven CRMs connect natively: click-to-call, automatic call logging with AI summaries, and contact syncing.
Connecting your software with our API
Click-to-call, real-time events, SMS, fax, and call data, what's possible when you connect your tools.
Never miss another call: live call center service
Real agents answer after-hours, overflow, and on-demand calls, 24/7/365, plus how the per-minute pricing works.
Inside the Cannon VoIP Portal
Extensions, call flows, self-provisioning phones, eFax, texting, the AI receptionist, and 11 CRM integrations, one portal that runs it all.
Your calls, answered instantly: the AI receptionist
No phone tree, no hold music. What it answers, how it routes calls, and what it costs.
Branded Calling: show your name, logo, and reason for calling
Replace an anonymous number with your verified name, logo, and reason for calling, so customers actually pick up.
Network reliability at Cannon VoIP
99.99% uptime SLA, redundant data centers, and automatic sub-second failover, how we keep calls up.
Security & compliance at Cannon VoIP
Encryption, data retention, SOC 2/HIPAA alignment, MFA, fraud prevention, call recording, and STIR/SHAKEN.
Business internet, ranked
Every option ranked by reliability and VoIP-readiness, from dedicated fiber to DSL, so you know what to order.
What to expect: onboarding
The setup call, number porting, hardware, training, and going live, no long-term contract required.
Supporting businesses nationwide
Based in Texas, but geography doesn't limit who we serve, here's how a cloud phone system makes that possible.