All comparisons

Cannon VoIP vs. Dialpad

Dialpad's $15 entry price looks attractive, until CRM integrations, multiple numbers, and a mandatory admin fee push the real bill higher. Cannon VoIP's $34/extension is the complete price, integrations included.

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5-user scenario: what you'd actually pay per month

Cannon VoIP

$170/month

5 extensions × $34, all-in. No regulatory fee, no E911 fee, no support-tier fee: unlimited domestic calling and texting, AI call/voicemail transcription, and CRM integration all included.

Dialpad

~$280/month

Cannon VoIP has no annual commitment, so this uses Dialpad's real month-to-month rate: 5 × Pro ($35/user month-to-month, for CRM + AI transcription (included at every tier) + unlimited domestic calling/texting) = $175, plus Dialpad's mandatory admin/regulatory fee (reported $15–25/user/month) = $105/month for 5 users. (Pro drops to $25/user only if you prepay a full year.) Want our built-in call queues and skill-based routing too? That's the separate Dialpad Support product, from $95/agent/month on top.

Cannon VoIP

Dialpad

Pricing & contract

$34/extension/month flat, all-in: unlimited domestic calling and texting included. No long-term contract: month to month.

Standard $15/user/mo (annual), Pro $25/user/mo; Support and Sell products run $80–$150+/user separately.

Add-ons & hidden fees

None. One flat rate per extension: no admin fee, no SMS overage tier.

Mandatory annual admin/regulatory fee (~$4–5/user), SMS capped at 250/mo with per-message overages, additional numbers $5–15/mo each.

Contract lock-in & termination fee

None: month-to-month. Leave anytime with no early termination fee.

Annual plans are billed upfront with no public early-termination fee documented, but prepaying a full year limits how easily you can exit mid-term.

Setup & onboarding

We handle every step of onboarding and set your team up for success, then call us anytime during business hours to add, change, or fine-tune any feature, big or small.

Self-serve signup; 24/7 live support is a Pro-tier feature, not included on Standard.

Customer support & reliability

Standard support Mon–Fri, 9 AM–5 PM; if a system is down or it's urgent, a real person is reachable 24/7, no ticket queue, no support tier to unlock.

24/7 live phone support requires the Pro plan; not included on Standard. The mandatory admin fee and 250-message SMS cap aren't disclosed upfront either.

Integrations

Microsoft Teams, Google Workspace, Zoho, HubSpot, Odoo: included, GoHighLevel coming soon.

CRM integrations (Salesforce, HubSpot, Zoho, and more) require the Pro plan; not available on Standard.

International calling

$0.25/min to common countries, $1.75/min to less-common countries, rare/high-cost destinations quoted separately.

Not included on any base plan: the Global Unlimited Calling add-on itself costs $20/user/month (nearly 60% of Cannon VoIP's whole rate), and still caps out at 1,500 minutes/month before per-minute overages kick in.

Hardware & BYOD

Bring your own desk phone if it's on our compatibility list, or get our VoIP-6 ($198) or an ATA adapter ($99). We never rent or lease equipment: it's yours to keep, purchased outright.

Primarily softphone/app-based; desk phone support and conference room hardware are add-on line items.

Bottom line: Dialpad's AI transcription is a nice touch on the entry plan, but the features most small businesses actually need, CRM sync, 24/7 support, sit behind the Pro tier. Cannon VoIP's $34/extension includes them from day one.

Pricing and plan details reflect Dialpad's publicly published rates as of mid-2026 and are subject to change. Confirm current pricing directly with Dialpad.

See if Cannon VoIP fits your team

No contract, no pressure, just a straightforward conversation about your phone system.