Pricing & contract
$34/extension/month flat, all-in: unlimited domestic calling and texting included. No long-term contract: month to month.
Not publicly listed: reported ranges run roughly $24–$44/user/mo for business plans, $75–$140+/agent for contact center, quote-based, often multi-year.
Add-ons & hidden fees
None. One flat rate per extension: no separate module pricing, no quote required.
Onboarding/professional services, quality management, analytics modules, and annual price escalators (3–5%/yr) are typically priced and negotiated separately.
Contract lock-in & termination fee
None: month-to-month. Leave anytime with no early termination fee.
Multi-year contracts commonly include an early termination fee if you cancel before the term ends; terms are set at the time of your custom quote.
Setup & onboarding
We handle every step of onboarding and set your team up for success, then call us anytime during business hours to add, change, or fine-tune any feature, big or small. Businesses within about an hour and a half of DFW Airport get free on-site installation.
Sales-led process; onboarding and professional services for larger deployments can run into the thousands of dollars.
Customer support & reliability
Standard support Mon–Fri, 9 AM–5 PM; if a system is down or it's urgent, a real person is reachable 24/7, no ticket queue, no support tier to unlock.
Faster support response requires an upgrade to a paid Premier/Elite tier; the admin interface is frequently described as dated, and CCaaS implementation has a steep learning curve.
Integrations
Microsoft Teams, Google Workspace, plus 11 CRM integrations included: Zoho, HubSpot, Salesforce, Dynamics 365, GoHighLevel, Zendesk, Freshdesk, SugarCRM, Odoo, Housecall Pro, CallRail.
CRM and analytics integrations are generally reserved for higher-tier or Contact Center products, sold separately from the base UC plan.
International calling
$0.25/min to common countries, $1.75/min to less-common countries, rare/high-cost destinations quoted separately.
Unlimited calling to 48 countries requires the top Work tier at roughly $44/user/month, more than Cannon VoIP's entire $34/extension base price, before a single international call is made.
Hardware & BYOD
Bring your own desk phone if it's on our compatibility list, or get our VoIP-6 ($198) or an ATA adapter ($99). We never rent or lease equipment: it's yours to keep, purchased outright.
Supports BYOD and softphones; IP desk phones are typically purchased separately, commonly $50–$300+ per device.
Pricing and plan details reflect publicly reported 8x8 rates as of mid-2026 and are subject to change. Confirm current pricing directly with 8x8, since 8x8 does not publish full pricing online.
