Cannon VoIP vs. SpectrumVoIP

SpectrumVoIP is a Plano-based hosted phone provider, which makes this a DFW hometown matchup. Philosophically it is the closest competitor on this page: one broad plan, most features included. The differences are the contract, the quote, and who owns the phones.

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Name check: SpectrumVoIP is an independent hosted-phone company based in Plano, Texas. It is not the same thing as Spectrum Business Voice, the phone service from Charter's cable brand. This page compares the Plano company.

The short version

With Cannon VoIPA published $34 per extension, month to month, on a phone system we build and run ourselves, with phones you own.

With SpectrumVoIPQuote-based pricing on a white-label platform built by another company, with free phones tied to term contracts.

A reseller platform vs. our own.

SpectrumVoIP runs a third-party white-label platform: its Stratus platform is NetSapiens. Cannon VoIP builds and runs its own phone system, so no platform vendor sits between you and us, and the engineers who built it are the ones who fix it. Every $34 Cannon VoIP extension also includes things SpectrumVoIP does not list on its site:

Built-in CRM. SpectrumVoIP has no built-in CRM; integrations are quoted per deal.
Video meetings with dial-in. SpectrumVoIP lists an audio conference bridge; video is not listed.
Website chat and a power dialer. Neither is listed on SpectrumVoIP's site.
Name-and-reason call screening. Name-announce screening is not listed on SpectrumVoIP's site.

5-user scenario: what you'd actually pay per month

Cannon VoIP

$170/month

5 extensions × $34, all-in. No regulatory fee, no E911 fee, no support-tier fee: unlimited domestic calling and texting, AI call/voicemail transcription, and CRM integration all included, with a main number plus a direct number for every extension (6 numbers) in the price.

SpectrumVoIP

~$155–250/month

SpectrumVoIP does not publish firm pricing: its Everything plan is advertised from around $24.95/seat (promos as low as $19.95 appear), while review sites report real quotes running $25–40/seat and documented term-contract tiers around $34.95–$37.95/user. At 5 users that spans roughly $125–200 list, plus taxes and regulatory fees at billing, and the advertised rates and free desk phones are tied to term contracts. Like-for-like against our month-to-month $170, the honest range is $155–250 depending on the quote you negotiate.

Moving from SpectrumVoIP is built in

Cannon VoIP has migration tools in the portal, and our team guides the move for free:

How your setup comes across. Universal import: paste or upload an export or spreadsheet of your extensions, names, emails and desk phones, or hand our migration kit to an AI assistant to fill in from your old SpectrumVoIP exports.
Keep what your callers hear. Optional discovery calls ring your old system and record what its menus say, so the wording, or the original recordings, can come across.
Nothing changes until you approve it. Review a plan with counts before anything is applied; an import report lists anything that could not come across.
No gap in service. Your SpectrumVoIP service keeps taking calls until your numbers port, at $15 per line, usually the next business day.

Cannon VoIP

SpectrumVoIP

Pricing & contract

$34/extension/month flat, all-in: unlimited domestic calling and texting included. No long-term contract: month to month.

Quote-based: Everything plan advertised from ~$24.95/seat with review sites reporting real quotes of $25–40/seat and term tiers around $34.95–$37.95/user. No published rate card; taxes and regulatory fees are added at billing.

Add-ons & hidden fees

No hidden fees. Core features are included in one flat rate per extension: no regulatory surcharge, no E911 fee, no core-feature upcharges. Optional add-ons are priced up front: AI receptionist $65/month, or free with 10 or more users; Branded Calling + RCS $45 one-time setup, then $40/month per block of 25 extensions; and cloud eFax.

Taxes and regulatory fees on top of quoted rates. The headline giveaway, free Yealink desk phones, is an incentive attached to term contracts rather than a standalone price cut.

Contract lock-in & termination fee

None: month-to-month. Leave anytime with no early termination fee.

The advertised rates and included hardware generally require multi-year term agreements; month-to-month exists at higher rates. Early termination applies to terms, and the free phones are the tether.

What's included

Call transcription and SMS included on every extension, every tier. Queues, auto attendants, voicemail transcription, recording: included.

Genuinely broad: the Everything plan includes most features in one tier, a philosophy we respect because it is ours too. Verify the specifics on your quote, since inclusions are confirmed per deal rather than on a public rate card.

Setup & onboarding

We handle every step of onboarding and set your team up for success, then call us anytime during business hours to add, change, or fine-tune any feature, big or small. Businesses within about an hour and a half of DFW Airport get free on-site installation.

Installed and onboarded by their team, with US-based support; reviewers rate the white-glove setup well.

Customer support & reliability

Live technicians 24/7/365 for anything urgent, at our Fort Worth office. Full support team weekdays, 9 to 5 Central. No ticket queue, no support tier to unlock. Businesses within about an hour and a half of DFW Airport can get on-site emergency service (billed separately; contact us for rates).

US-based support with generally strong reviews for call quality; BBB complaints exist as they do for most providers at scale, worth reading for contract-exit patterns.

Integrations

Microsoft Teams, Google Workspace, plus 11 CRM integrations included: Zoho, HubSpot, Salesforce, Dynamics 365, GoHighLevel, Zendesk, Freshdesk, SugarCRM, Odoo, Housecall Pro, CallRail. Contacts sync every six hours or on demand and name callers in screen pops; finished calls log automatically into HubSpot, Zoho and GoHighLevel.

CRM and software integrations quoted per deal; the public catalog is thinner than the big UCaaS platforms and worth confirming against your stack before signing.

Built-in CRM

Included: people, deals and pipelines, website forms, automation, email sequences, service desk and appointments with a public booking page.

No built-in CRM. CRM and software integrations are quoted per deal.

International calling

$0.25/min to common countries, $1.75/min to less-common countries, rare/high-cost destinations quoted separately.

Per-minute international rates; confirm destinations on the quote.

Meetings & messaging

Built in: video meetings with a permanent room link and dial-in from any phone, team chat channels and direct messages, and a website chat bubble your staff answer from the portal or the Android and iPhone apps. Plus a live AI interpreter on any call (dial *84 or tap Translate) that translates both sides, and long-press translation for text messages.

Audio conference bridge; video meetings not listed on SpectrumVoIP's site. Chat in its desktop app. Website chat not listed.

Contact center tools

A wallboard with live queue stats, where supervisors can listen, whisper or barge into live calls, plus a power dialer for outbound campaigns that only calls between 8am and 9pm in the lead's local time.

Barge is listed and a wallboard app exists. A power dialer is not listed on SpectrumVoIP's site.

Call screening & 911

Call screening shows each caller's name and reason word for word as they speak, before you answer, and AI screening rules send calls you never want to voicemail without ringing. A 911 address is registered on each number and checked with 911 systems, each building can be a 911 site, 911 calls from the mobile app send the phone's location, and people you choose are alerted when anyone dials 911.

Blacklisting included; number reputation is an add-on. Name-announce call screening not listed on SpectrumVoIP's site.

Connect your own AI assistant

Connect Claude, ChatGPT, Gemini or any Model Context Protocol (MCP) assistant, choose which areas it can reach, and high-risk actions wait for a person to approve them.

An MCP server for connecting your own AI assistant is not listed on SpectrumVoIP's site.

Platform ownership

We wrote our own phone software and apps, and we run our own servers and switching from an undisclosed location in Fort Worth, with two backup regions; customer data is stored only in the US and is never shared or sold; only three outside companies for voice and texting; most feature requests ship in under four weeks.

Its "Stratus" platform is NetSapiens, a third-party white-label platform (its admin login carries NetSapiens copyright). It does not build its own platform.

Hardware & BYOD

Bring your own desk phone if it's on our compatibility list, or get our VoIP-6 ($198, with 10% off at 25 phones and 15% off at 75) or an ATA adapter ($99). Most other standard SIP phones can connect with basic SIP credentials, without the portal's remote management. We never rent or lease equipment: phones and adapters are yours to keep, purchased outright.

Free Yealink desk phones with term contracts, the phones are the contract's anchor. Outside a term, hardware is purchased. BYOD support exists but is confirmed per deal.

Bottom line: SpectrumVoIP resells a white-label platform; Cannon VoIP builds and runs its own. Our price is published, month to month, and includes a built-in CRM, video meetings, website chat and a power dialer.

SpectrumVoIP does not publish a rate card; figures reflect advertised starting prices and ranges reported by independent review sites as of October 2026. Feature details reflect SpectrumVoIP's published information as of October 2026. Confirm actual pricing directly with SpectrumVoIP.

Already decided? The step-by-step exit is here: switching from SpectrumVoIP.

See if Cannon VoIP fits your team

No contract, no pressure, just a straightforward conversation about your phone system.