Pricing & contract
$34/extension/month flat, all-in: unlimited domestic calling and texting included. No long-term contract: month to month.
Quote-based: Everything plan advertised from ~$24.95/seat with review sites reporting real quotes of $25–40/seat and term tiers around $34.95–$37.95/user. No published rate card; taxes and regulatory fees are added at billing.
Add-ons & hidden fees
None. One flat rate per extension: no regulatory surcharge, no E911 fee, no feature upcharges.
Taxes and regulatory fees on top of quoted rates. The headline giveaway, free Yealink desk phones, is an incentive attached to term contracts rather than a standalone price cut.
Contract lock-in & termination fee
None: month-to-month. Leave anytime with no early termination fee.
The advertised rates and included hardware generally require multi-year term agreements; month-to-month exists at higher rates. Early termination applies to terms, and the free phones are the tether.
What's included
Call transcription and SMS included on every extension, every tier. Queues, auto attendants, voicemail transcription, recording: included.
Genuinely broad: the Everything plan includes most features in one tier, a philosophy we respect because it is ours too. Verify the specifics on your quote, since inclusions are confirmed per deal rather than on a public rate card.
Setup & onboarding
We handle every step of onboarding and set your team up for success, then call us anytime during business hours to add, change, or fine-tune any feature, big or small. Businesses within about an hour and a half of DFW Airport get free on-site installation.
Installed and onboarded by their team, with US-based support; reviewers rate the white-glove setup well.
Customer support & reliability
Standard support Mon–Fri, 9 AM–5 PM; if a system is down or it's urgent, a real person is reachable 24/7, no ticket queue, no support tier to unlock.
US-based support with generally strong reviews for call quality; BBB complaints exist as they do for most providers at scale, worth reading for contract-exit patterns.
Integrations
Microsoft Teams, Google Workspace, plus 11 CRM integrations included: Zoho, HubSpot, Salesforce, Dynamics 365, GoHighLevel, Zendesk, Freshdesk, SugarCRM, Odoo, Housecall Pro, CallRail.
CRM and software integrations quoted per deal; the public catalog is thinner than the big UCaaS platforms and worth confirming against your stack before signing.
International calling
$0.25/min to common countries, $1.75/min to less-common countries, rare/high-cost destinations quoted separately.
Per-minute international rates; confirm destinations on the quote.
Hardware & BYOD
Bring your own desk phone if it's on our compatibility list, or get our VoIP-6 ($198) or an ATA adapter ($99). We never rent or lease equipment: it's yours to keep, purchased outright.
Free Yealink desk phones with term contracts, the phones are the contract's anchor. Outside a term, hardware is purchased. BYOD support exists but is confirmed per deal.
SpectrumVoIP does not publish a rate card; figures reflect advertised starting prices and ranges reported by independent review sites as of August 2026. Confirm actual pricing directly with SpectrumVoIP.