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All comparisons

Cannon VoIP vs. Zoom Phone

Zoom Phone's $10 headline is the entry to per-minute billing, not a full phone system. Once you add unlimited calling, real international coverage, and the contact-center features built into every Cannon VoIP extension, the total runs well past ours, not close to it.

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5-user scenario: what you'd actually pay per month

Cannon VoIP
$170/month
5 extensions × $34, all-in. No regulatory fee, no E911 fee, no support-tier fee: unlimited domestic calling and texting, AI call/voicemail transcription, and CRM integration all included.
Zoom Phone
~$490/month
Cannon VoIP has no annual commitment, so this uses Zoom's real month-to-month rate: 5 × Business Plus bundle ($26.99/user month-to-month, for AI Companion transcription + unlimited domestic calling/texting) = $134.95, plus the international calling add-on ($10/month flat, and it only covers 19 countries, nowhere near Cannon VoIP's full international coverage), plus Zoom Contact Center Essentials at $69/agent/month × 5 = $345 to match the call-queueing and routing features already built into every Cannon VoIP extension. Taxes and surcharges aren't separately published on top of that. CRM sync is still limited to a newer HubSpot Auto Dialer integration only, not full CRM support.
Cannon VoIP
Zoom Phone
Pricing & contract
$34/extension/month flat, all-in: unlimited domestic calling and texting included. No long-term contract: month to month.
Metered $10/user/mo (per-minute calls), Unlimited $15/user/mo, Global Select $20/user/mo, or bundled with Zoom Workplace at $18–24.50/user/mo.
Add-ons & hidden fees
None. One flat rate per extension: no per-minute billing, no international add-on required.
Metered plan bills ~$0.024/min for every domestic call; international calling requires a separate $10/mo add-on limited to 19 countries.
Contract lock-in & termination fee
None: month-to-month. Leave anytime with no early termination fee.
Annual contracts are standard, and add-ons like Power Pack or Webinars often lock into the same term as your base plan: a single add-on can extend your commitment.
Setup & onboarding
We handle every step of onboarding and set your team up for success, then call us anytime during business hours to add, change, or fine-tune any feature, big or small.
Self-serve signup built around the Zoom Meetings ecosystem; live phone support is limited to the Pro Plus bundle and above.
Customer support & reliability
Standard support Mon–Fri, 9 AM–5 PM; if a system is down or it's urgent, a real person is reachable 24/7, no ticket queue, no support tier to unlock.
Live phone support is limited to the Pro Plus bundle and higher; the base Metered and Unlimited plans include no live phone support at all.
Integrations
Microsoft Teams, Google Workspace, Zoho, HubSpot, Odoo: included, GoHighLevel coming soon.
HubSpot Auto Dialer integration is newer and calling-focused; broader CRM depth generally requires the Workplace bundle tiers.
International calling
$0.25/min to common countries, $1.75/min to less-common countries, rare/high-cost destinations quoted separately.
Not included on any base plan: a $10/month flat add-on unlocks calling to only 19 countries; every other destination is billed per-minute on top of that fee.
Hardware & BYOD
Bring your own desk phone if it's on our compatibility list, or get our VoIP-6 ($198) or an ATA adapter ($99). We never rent or lease equipment: it's yours to keep, purchased outright.
Supports certified desk phones and BYOD, but desk hardware is purchased separately from the subscription.

Bottom line: Zoom Phone's $10 headline is the entry to per-minute billing, not a full phone system. Once you add unlimited calling, real international coverage, and Contact Center to match what's already built into every Cannon VoIP extension, the real total (~$490/month for 5 seats) runs nearly 3x higher than Cannon VoIP's $170.

Pricing and plan details reflect Zoom's publicly published rates as of mid-2026 and are subject to change. Confirm current pricing directly with Zoom.

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