Most cleaning companies are run by an owner who is also on a job half the day. The phone rings with a new homeowner wanting a quote, a property manager saying the second floor was missed last night, and a crew lead who cannot find the lockbox code, all while the owner has gloves on. The quote request goes to voicemail, and by the time anyone calls back, the customer booked whoever answered first.
Cannon VoIP keeps those calls from slipping: the AI receptionist answers quote requests and books walkthroughs into open times, missed callers get a text back from the company number, and crew leads carry the company line on the mobile app. Flat $34 per extension, no contracts, texting and transcription included.
Quotes, crews, and the complaint call
Cleaning calls split three ways. New business: residential quotes, move-out cleans and commercial bids, where speed wins the job. Operations: crews calling the office about keys, alarm codes, supplies and where to go next. And account calls: a client reporting something missed, which is the call that decides whether you keep a contract.
Crews add their own wrinkle. They work early mornings, nights and weekends, often in more than one language, and the office needs to reach them by text more than by call. When all of that runs through the owner's personal cell, the business cannot grow past what one phone can handle.
What we set up for cleaning companies
Why cleaning companies switch to Cannon VoIP
Flat $34 per extension per month, month to month, with texting, transcription and the built-in CRM included and no regulatory fees. Crews change with the season and the contracts you win, and you add or remove extensions as you go. Volume discounts start automatically at 25 extensions.
The office can run from anywhere. The owner, the scheduler and crew leads use the mobile app, the Windows desktop app or the browser phone, so the business number is not tied to one desk or one cell.
Your number ports for $15 per line, usually the next business day with about two minutes of downtime, so the number on your vans and yard signs keeps working. Within about an hour and a half of DFW Airport we install on-site for free, and we support cleaning companies nationwide.
What a typical setup looks like
A typical cleaning company runs the owner, a scheduler or office manager, and a few crew leads at $34 each, with leads on the app. The main menu offers "get a quote," "existing clients," and "employment." Quotes go to the office first and the AI receptionist ($65 per month, or free with 10 or more users) when the office is busy or closed. Existing clients ring the operations manager.
Walkthroughs get a confirmation text and a reminder, and the client replies C to confirm or R for a new time. Quote requests from calls, website forms and website chat land on the CRM pipeline, and a follow-up sequence runs until the prospect replies or books.
Common questions from cleaning companies
Give each crew lead an extension rather than a forwarding rule to their personal cell. When someone leaves, their client calls and texts stay with the company, and you reassign the extension instead of changing numbers.
Win the quote before the next company does
Talk to us about quote booking, crew texting and client routing for your cleaning company.
Talk to us