Not a phone tree. A receptionist.
Callers talk to it like a person — no "press 3 for billing." It understands what they need and does it, mid-call, using live information from your business.
Routes callers to real people
It knows your directory. Ask for "whoever handles billing" and it looks up the right extension and transfers the call — no menu memorization required.
Books appointments for real
Connected to your Google Calendar, it checks actual availability and books the slot during the call — not "someone will call you back to schedule." A reminder text goes out automatically the day before, and about an hour after the appointment ends, a thank-you text with your Google review link.
Takes messages & texts back
It captures detailed messages, answers questions from the knowledge you give it (and is instructed never to invent answers beyond it), and can text the caller directions or confirmation details before they hang up. Emergency keywords like "flooding" or "gas leak" trigger an immediate text alert to whoever needs to know.
Transcripts & summaries
Every conversation produces a full transcript and an AI-written summary — searchable by what was said, so "the person who asked about the warranty" is a findable call, not a memory test.
You control it from the portal
Configure it in a studio inside the portal: pick a voice, write the greeting, load your pricing and policies, and add a pronunciation dictionary for the names it would otherwise get wrong. Spam screening filters robocalls before they become conversations. Talk to it in your browser before it ever goes live, and every change is a revision you can restore.
Works with humans, not instead of them
Use it after hours, as overflow when every line is busy, or as the first ring — your choice. Most callers still prefer a person, and we'll tell you that honestly; the AI is there so no call ever goes unanswered.
Habla español — mid-call
It speaks English and Spanish, and when it detects a Spanish-speaking caller it switches languages mid-call — no separate line, no "press 2," no lost customer.
A HIPAA mode for healthcare
For medical, dental, and other covered practices, HIPAA mode records only call metadata and duration — no transcript, no summary, no audio stored at all. The receptionist still answers and books; your compliance posture stays intact.
An email receptionist too
Give it its own inbox address and incoming email gets an AI-drafted reply that can check availability and book appointments. Drafts wait in an approval queue for you to edit and send — and once you trust it, switch on auto-send. Replies go out through your own mail server, from your real domain.
The calls you're losing today
After hours & weekends
A caller at 9 PM either books with you or books with whoever answers next. The AI receptionist answers, books the appointment, and texts the confirmation — while you're at dinner.
Overflow at peak times
When every line is busy, callers hit a capable receptionist instead of voicemail. It handles the routine ones and takes rich messages for the rest — nobody bounces to a competitor off hold music.
The questions that eat your day
Hours, address, "do you do X?", "how much is Y?" — it answers instantly from the knowledge you give it, so your team's time goes to calls that actually need a human.
Hear it answer your business's questions.
We'll set up a live demo trained on your business. A flat $65/month add-on on any plan.