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Industries · Chiropractic Offices

Phone Systems for Chiropractic Offices

Short visits, full schedules, and a phone that keeps up with the adjusting tables.

A chiropractic office runs on volume. The doctor is moving between three tables, the front desk is checking out one patient, collecting a copay from the next, and rebooking a third for Thursday, and the phone rings through all of it. Half the calls are "can I come in today?" from new patients with a sore back who will book with whoever answers first. The other half are reschedules, attorneys asking for records on an auto accident case, and insurance companies wanting notes faxed over.

Cannon VoIP takes the routine calls off the desk. The AI receptionist books new patients and reschedules mid-call from times that are actually free, booked visits get a confirmation and a reminder text, records requests move through cloud eFax instead of a hallway machine, and missed callers get a text back from the office number. Flat $34 per extension per month, month to month, with texting and transcription included and no regulatory fees.

Same-day pain calls and the care-plan schedule

Chiropractic calls come in two kinds. The first is the new patient who threw out their back this morning and is calling down a list of offices. That call is worth a care plan, and it goes to voicemail exactly when the desk is busiest. The second is the steady stream from existing patients moving visits around, which is easy work that still eats the morning.

Then there is the paperwork. Personal injury and auto accident cases mean attorneys, adjusters and other providers asking for records, signed forms and visit notes, usually by fax and usually by Friday. A care plan only works if patients keep coming, so a skipped visit is a gap in the treatment and in the schedule.

What we set up for chiropractic offices

New patients booked on the first call
The AI receptionist answers when the desk cannot, books new patient exams and reschedules while the caller is on the line, and only offers open times. It speaks 19 languages, including Spanish, and switches to the caller's language on its own.
Reminders that protect the care plan
Every booked visit gets a confirmation text and a reminder before it. Patients reply C to confirm or R to ask for a new time, so a missed Thursday becomes a moved Thursday.
Missed calls get a text back
If a new patient calls while everyone is busy, missed-call text back sends a text from the office number, at most once a day per caller and never overnight. Many book by text without calling again.
Records requests by eFax
Attorneys, adjusters and referring providers fax to your number and the fax lands in the same inbox as voicemail and texts, opening as a PDF. Send records back from the portal or by email at $10 per month.
A booking page patients use themselves
The built-in CRM, included in the per-extension price, gives you a public booking page and an Appointments page. A time slot can never be double booked, whether the patient, the desk or the AI made the booking.
Routing for the front desk rush
Calls ring the front desk first, then roll to the office manager or the AI receptionist instead of voicemail. Office hours are set per number, and the holiday calendar switches the office to Holiday on its own.
HIPAA mode and a BAA
HIPAA mode keeps patient details out of notifications and out of anything sent to outside CRMs, logs who opened each recording, voicemail or fax, and can switch off AI processing. A Business Associate Agreement is available.
The office line on the doctor's phone
The doctor can return calls from the mobile app and show the office number, not a personal cell. Calls out and texts stay on the office account where the desk can see them.

Why chiropractors switch to Cannon VoIP

Pricing is simple: $34 per extension per month, all-in, month to month, with texting and transcription included. A typical office runs a front desk, a doctor and an office manager extension and knows what the bill will say. The AI receptionist adds $65 per month, or nothing with 10 or more users.

The paperwork side gets lighter too. Cloud eFax is $10 per month, handles PDFs and scans, sends one fax to up to 20 numbers, and tells you in plain English when a send fails, which matters when an attorney is waiting on records.

HIPAA mode and a Business Associate Agreement are available. They are tools that support your privacy program; the phone system does not make an office HIPAA compliant by itself, and you still own your policies and training. The details are in our security and compliance overview.

What a typical setup looks like

A single-doctor office usually runs three or four extensions at $34 each, cloud eFax at $10, and the AI receptionist for overflow and after-hours booking. The main menu splits new patients, scheduling, and records requests, and the records option goes to the office manager's extension or a shared voicemail box.

Your existing number ports over for $15 per line, usually the next business day, with about two minutes of downtime. Offices within about an hour and a half of DFW Airport get free on-site installation, and we support practices nationwide.

Common questions from chiropractic offices

Can the AI receptionist answer questions about a patient's pain or symptoms?
No, and it should not. It books visits and answers from the facts you give it, like hours, address and new patient pricing. Anything clinical gets a message or a transfer to your staff, and emergencies go to people or 911.
We get a lot of records requests from attorneys. How does that work?
Give them your fax number or a menu option for records. Faxes arrive as PDFs in the portal inbox and can be emailed to the people you choose, and you send records back from the portal or by email. See how cloud eFax works.
Does HIPAA mode turn off the AI?
Only if you choose. HIPAA mode has a switch for each protection, and one of them turns off AI processing: transcripts, summaries, the AI receptionist and translation. Many offices keep AI on and use the other protections.

Put a records option in your phone menu and point it at one shared voicemail box. Attorney and adjuster requests stop landing on the front desk, every message is transcribed, and whoever handles records can work through them in one place.

Keep the tables full

Talk to us about booking, reminders and records faxing for your chiropractic office.

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