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VoIP · eFax

How to Send a Fax Using Our eFax Email Service

Cannon VoIPMay 71 min read

Faxing through our eFax email service is simple, fast, and doesn't require a physical fax machine. Everything is done directly from your email.

Sending a fax (outbound)

1
Open a new email
Start a new email from your company email account.
2
Enter the fax number
In the "To" field, type the recipient's fax number followed by @fax.cannonvoip.com. For example, to fax (817) 203-4823, enter 8172034823@fax.cannonvoip.com
3
Attach your document
Attach the file you want to fax. Supported: PDF (.pdf). Coming soon: JPEG, TIFF, and PNG.
4
Send the email
Click send. Your email is processed and delivered as a fax.

Fax confirmation

After sending, you'll receive a confirmation email indicating that your fax was successfully delivered.

Receiving a fax

Incoming faxes are delivered straight to your email inbox, you'll get an email notification with the fax as an attachment.

A cover page is included only when the email subject contains "cover" (case-insensitive). The cover shows the From / To / Subject / Sent timestamp plus your email body. Without the keyword, only the PDF attachment is faxed.

Quick summary

  • Send a fax = email to number@fax.cannonvoip.com
  • Attach your document (PDF)
  • Watch for the confirmation email
  • Receive faxes as email attachments

This system keeps everything digital, organized, and easy to manage, no fax machine required.

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