Phone Systems for Med Spas

A med spa runs on booked chairs. A new client sees a filler post at 10 PM, calls to ask about a consult, and reaches a voicemail box. By morning she has booked with the place down the road that answered. Meanwhile the front desk is checking out a laser client, the injector is mid-treatment, and a $600 appointment from three weeks ago just did not show.

Cannon VoIP keeps the chairs full without adding desk staff: the AI receptionist answers consult questions and books open times around the clock, booked appointments get a confirmation and a reminder text, and every client's calls, texts and visits sit on one timeline in the built-in CRM. Flat $34 per extension, no contracts, texting and transcription included.

Consult calls, no-shows, and the day-after worry

Sort a week of med spa calls and the same groups show up: new clients asking about pricing and consults, existing clients booking their next treatment, schedule changes, and the day-after call from someone who wants to know whether what they are seeing after treatment is normal. The first three are mostly routine. The last one belongs with your clinical team, fast, and never with a script.

No-shows cost more here than almost anywhere. A missed injectable or laser slot is a large block of provider time that rarely gets refilled the same day. A confirmation text when the visit is booked and a reminder before it is the cheapest protection a practice has, and it should not depend on someone at the desk remembering to send it.

What we set up for med spas

Why med spas switch to Cannon VoIP

Pricing is flat: $34 per extension per month, month to month, with texting, transcription and the built-in CRM included and no regulatory fees added on. The AI receptionist is $65 per month, or free with 10 or more users, which is less than one missed consult in most markets.

Your number stays yours. It is on every Instagram bio, Google listing and gift card you have printed, and porting is $15 per line, usually the next business day with about two minutes of downtime. Within about an hour and a half of DFW Airport we install on-site at no charge, and we support spas nationwide.

Clients see the spa's name when you call them back. Branded Calling + RCS shows your business name and logo on supported phones, and branded texts carry your name, logo and colour. It is $45 to set up, then $40 per month per block of 25 extensions.

What a typical setup looks like

A single-location med spa usually runs four to six extensions at $34 each: front desk, practice manager, and one per provider. The main menu splits "book or change an appointment," "questions about a recent treatment," and "everything else." Booking goes to the desk first and the AI receptionist when the desk is busy or closed. Treatment questions ring the clinical team, and after hours they follow the on-call provider's cell.

Every booked visit gets a confirmation and a reminder text, the CRM pipeline tracks consults that have not booked a treatment yet, and a thank-you text with your review link goes out after the visit. HIPAA mode is switched on from the first day, with the BAA signed before go-live.

Common questions from med spas