A staffing desk lives on outbound calls. Recruiters work through lists of candidates, most of whom ignore an unknown number. A client calls at 6 AM because two people did not show for first shift. A candidate calls back three days later asking for "whoever called me about the warehouse job," and the front desk has no idea which of eight recruiters that was.
Cannon VoIP gives recruiters a power dialer and one-tap voicemail drops for outreach, Branded Calling + RCS so candidates see your agency's name, texting from the agency number for shift details, and a built-in CRM so every call and text lands on the candidate's record. Each recruiter calls out from their own number, so callbacks reach the right desk. Flat $34 per extension, no contracts.
Callbacks, no-shows and the 6 AM client call
Recruiting is volume. A recruiter who gets more conversations per hour fills more orders, and every candidate who ignores an unrecognized number is a conversation that never happened. The calls that do connect need to be logged somewhere better than a notepad, because the candidate who said "not right now" in March is a placement in June.
Then there is the client side. A plant manager short two forklift drivers calls at shift start, and that call has to reach someone who can act. Branches, on-call recruiters and the after-hours line all have to work together, or the order goes to whichever agency answered first.
What we set up for staffing agencies
Why staffing agencies switch to Cannon VoIP
Flat $34 per extension, month to month, with texting and transcription included and no regulatory fees. Recruiting teams grow and shrink with the market, and month-to-month means the phone bill follows your headcount. Volume discounts start automatically at 25 extensions.
Phones, texting, the dialer and the CRM were built as one system, so a dial, a text and a booked interview land on the same candidate record without connectors between different companies' products.
When a recruiter leaves, disable their sign-in to keep their history. Their extension, number and voicemail stay for the next person, so candidates who call that number still reach the agency. And the agency's main number ports for $15 per line, usually next business day.
What a typical setup looks like
A typical branch runs recruiter, account manager and branch manager extensions at $34 each, with recruiters on the mobile app as well as desk phones. The main menu splits candidates from clients, sending candidates to a recruiter ring group and clients to account managers.
Outreach runs through the power dialer and voicemail drops, applications arrive through a website form into the CRM, and shift confirmations go out as texts. After hours, the AI receptionist answers candidate questions from the details you give it and takes messages, while client calls ring the on-call recruiter.
Common questions from staffing agencies
Give each recruiter their own outgoing number and treat it as belonging to the desk, not the person. When someone leaves, the next recruiter inherits a number candidates already recognize, and callbacks keep landing where they should.
More conversations per recruiter
Talk to us about the power dialer, branded calling and candidate texting for your agency.
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