Most teams live in their CRM or helpdesk, not in their phone system. Every call that isn't logged there is a follow-up that slips, a note that never gets written, and a customer history with holes in it. Cannon VoIP's CRM integrations close that gap: your phone system and your CRM act like one tool, so every call shows up where your team actually works, automatically.
What every integration includes
Eleven platforms, all live
These aren't "coming soon" logos, every one of these connects today:
Plus Microsoft Teams, Microsoft 365, and Google Workspace alongside them.
Which one fits your business?
- Salesforce & Dynamics 365: the enterprise standards, if your sales org already runs on one of them, calls flow straight into your existing pipeline and reporting.
- HubSpot & Zoho CRM: favorites for small and mid-size teams; call activity lands on the contact and deal records your team works from daily.
- Zendesk & Freshdesk: helpdesk-first, support calls get logged with the ticket, so the next agent sees the whole story.
- GoHighLevel: the agency platform, client calls tracked inside the same system running your campaigns and funnels.
- Housecall Pro: built for the trades, when a customer calls about a job, the call history is right there with the work order.
- CallRail: marketing attribution, tie the calls your campaigns generate to the phone system that answers them.
- SugarCRM & Odoo: for teams on open or self-managed platforms, same click-to-call, logging, and syncing as everyone else.
What it costs and how it gets set up
CRM integrations are part of Cannon VoIP service, not a paid add-on tier. Connecting one takes an admin sign-in and consent step on the CRM's side, and our team walks through it with you during onboarding (or any time after). If you switch CRMs down the road, we reconnect the new one the same way.
Running something custom or in-house instead? The Cannon VoIP API and webhooks cover software that isn't on this list.
See these integrations in context on our real estate and home services pages.
Ready to connect your CRM?
Tell us which platform you use and we'll have calls logging themselves before your next stand-up.
Talk to us about CRM integration