Construction communication is scattered by nature: estimators in the office, supers across three jobsites, PMs in trucks, and subs on whatever number they answered last. Bids come in on one line, change orders on another, and the lien release the title company needs is sitting on a fax machine back at the yard.
Cannon VoIP pulls that sprawl onto one system: every super and PM carries the company number on the mobile app, voicemails arrive as readable transcripts for people who cannot answer with gloves on, eFax handles permits and lien releases from any laptop, and the bid line never rings out. Flat $34 per extension, no contracts.
Jobsites eat phone calls
A super on a slab pour is not answering the phone, and should not be. But the call they missed might be the inspector moving up a visit, a sub confirming tomorrow's crew, or the GC with a question that stops work if it waits a day. On most systems that call becomes a voicemail nobody checks until the truck ride home, and the day is already lost.
The office side leaks differently: bid invitations have deadlines, and an estimator who misses the call sometimes misses the list. Meanwhile calls from field cells get screened by GCs and homeowners alike, because an unknown number at 7 AM looks like spam even when it is your PM confirming access.
What we set up for construction companies
Why contractors switch to Cannon VoIP
Construction headcount moves with the backlog. Flat $34 per extension, month to month, means the phone system scales with the org chart in both directions, and nobody pays January prices for a July roster. Texting and transcription are included rather than metered.
The company number is often decades old and painted on every truck: it ports for $15 per line, usually next business day, with about two minutes of downtime. Trailers and yard signage never notice the switch.
Offices and trailers change constantly, and hardware keeps up: preconfigured phones ship overnight AM and register themselves wherever they land, and a $99 ATA keeps an old analog line or fax machine working in a trailer that has seen three projects.
What a typical setup looks like
A typical GC runs office, estimating, and accounting extensions on desk phones, with every super and PM on the mobile app, at $34 per extension. The main menu routes "current projects" to the PM group, "new work and bids" to estimating, and "accounts payable" to a voicemail box that emails transcripts to accounting.
After hours, an emergency option rings the on-call super's cell through the app while everything else takes messages. Companies that field a lot of homeowner calls put the AI receptionist at its flat $65 on the front of the line, in English and Spanish.
Common questions from construction companies
Bilingual crews are the norm in this business: the AI receptionist and your texting both work in Spanish, and the office menu can offer both languages up front.
One system, office to jobsite
Talk to us about phones for your office, your yard, and your field crews.
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