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Industries · Event Venues & Wedding Venues

Phone Systems for Event and Wedding Venues

Tour requests answered the first time, couples texted from your number, and a coordinator reachable on event day.

A newly engaged couple is calling five venues on their lunch break. Your coordinator is mid-walkthrough with another couple, the sales line goes to voicemail, and by the time she calls back at 4 PM they have booked tours at two places that picked up. On Saturday the same coordinator is running a 200-guest reception while the caterer, the DJ and a lost shuttle driver all call her personal cell.

Cannon VoIP answers the first call. The AI receptionist answers capacity, pricing and catering questions from what you gave it and books tours while the couple is still on the line, and every inquiry lands in the built-in CRM with its calls, texts and tour on one timeline. On event day, vendors call one coordinator line that rings whoever is working. Flat $34 per extension, month to month, with texting and transcription included and no regulatory fees.

Inquiries, tours and the Saturday phone

Venue sales live and die on response time. Couples call or fill out forms at several venues at once, and the first one to get them on a tour has the edge. The trouble is that the people who give tours are usually giving one when the next inquiry calls.

Event days flip the problem. The office is closed, but the phone is busier than ever: vendors confirming load-in, guests asking about parking, a shuttle at the wrong gate. Those calls belong with whoever is running the event, not in a voicemail box nobody checks until Monday.

What we set up for event venues

Tours booked on the first call
The AI receptionist books tours while the caller is on the line, offering only times that are actually free, and emails you the moment a booking is made. Each tour gets a confirmation text and a reminder, and couples reply C to confirm or R for a new time.
Inquiry forms that create leads
Build your inquiry form in the built-in CRM, multi-step if you like, and add it to your website with one line of code. Each submission creates or matches a lead, and automation can assign it to the next salesperson and send a text right away.
A pipeline from inquiry to signed
Track every couple on a pipeline from inquiry to tour to signed, with stages that flag a lead who has gone quiet too long. Calls, texts, emails, notes and tours sit on one timeline per person. The CRM is included in the $34 per extension price.
Texts couples actually read
Send tour details, payment reminders and final timeline check-ins as texts from the venue number, scheduled ahead when you like, with pictures of the setup. The whole team works from one shared text inbox.
An event-day coordinator line
Give vendors one number that rings the coordinator on duty through the mobile app, then a backup. Pointing it at this weekend's coordinator takes a minute in the portal, and nobody hands out a personal cell.
Weather watch for outdoor ceremonies
The Weather page shows the National Weather Service forecast for your venue. Severe warnings reach every app's lock screen and desk phone, and a tornado warning can be read aloud over a paging group.
Missed calls and chats caught
A missed call gets a text back from the venue's number, at most once a day per caller and never overnight. A chat bubble on your website lets couples type a question, and each chat links to their CRM record.
Your name on their screen
Branded Calling + RCS shows your venue's name and logo when you call back, so couples answer. It is $45 to set up, then $40 per month per block of 25 extensions, with branded texting included.

Why venues switch to Cannon VoIP

Flat $34 per extension, month to month, with texting, transcription and the built-in CRM included and no regulatory fees. The AI receptionist is $65 per month, or free with 10 or more users. Venues that slow down in winter don't pay summer prices for a contract they can't change.

Your number is on every wedding listing site and the sign at the gate. It ports for $15 per line, usually next business day, with about two minutes of downtime. Within about an hour and a half of DFW Airport, on-site installation is free, and we support venues nationwide.

If the internet at a rural venue is the weak spot, we can help with that too. We work as a partner with business internet carriers, who bill the internet directly, so you have one point of contact for phones and internet.

What a typical setup looks like

A typical venue runs a sales extension or two, an office line and the owner on the mobile app, at $34 each. The main menu offers tours and pricing, booked couples, and vendors. Tours go to the AI receptionist when sales is busy, booked couples ring their coordinator, and vendors ring the event-day line.

Website forms and chats become leads in the CRM, and a follow-up sequence of texts and emails runs until the couple books a tour, replies or opts out. After the event, the timeline still holds every call and text, which helps when a question comes up about what was agreed.

Common questions from event venues

Can the AI receptionist check whether our date is open?
Not against your event calendar. It answers only from what you gave it, and it books tours into its own appointment calendar, offering only open tour times. For date questions, it takes the couple's names, date and guest count and passes them to sales as a message.
We already use a CRM. Do we have to switch?
No. You can keep your own and sync contacts from HubSpot, Zoho, Salesforce, Dynamics 365, GoHighLevel and others, with finished calls logged into HubSpot, Zoho or GoHighLevel. See our CRM integrations for the full list.
Our coordinators use their own cells on event day. Why change?
Because the venue keeps the relationship. With the mobile app, calls out show the venue's number, texts stay on the venue's account, and when a coordinator moves on, their call and text history stays with you.

Write down the ten things couples ask on the first call: capacity, price range, what's included, catering rules, parking, the rain plan. Give those to the AI receptionist, and the first call gets real answers even when the whole team is out on a tour.

Answer the first call, book the first tour

Talk to us about tour booking, inquiry follow-up and event-day lines for your venue.

Talk to us

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PRODUCT

The AI receptionist that books tours 24/7

INDUSTRIES

Phone systems for hotels and rentals

FEATURES

Branded Calling: your name on their screen